Warehouse | Shipping fee | Shipping days |
JP | 1200JPY | 3-7 Business Days |
JP-Hokkaido | 800JPY | 3-7 Business Days |
JP | free | 3-7 Business Days |
CN | 1200JPY | 7-14 Business Days |
CN-Hokkaido | 800JPY | 7-14 Business Days |
CN | free | 7-14 Business Days |
発送前の注文の更新
商品が発送される前に、オンラインで注文の詳細を簡単に編集できます。 [マイオーダー]から、各商品のキャンセル、配送方法の変更、配送先住所の変更を行うことができます。
転送中の注文の更新
商品が発送されたら、調整を行うためにいくつかの追加手順が必要です。残念ながら、すでに輸送中のアイテムは迅速に処理できません。
配送先住所を変更したい場合:お問い合わせください!
Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. Deliveries are typically made Monday through Friday, and you can find delivery options for each item on its product page as well as in cart.
Shipment Processing
All orders are processed, verified, quality checked, and packaged within 1-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Holiday Shipping
Due to the holidays, shipping companies will usually have high volume of shipping traffic. Shipping companies will require additional time to deliver. We will contact you via email if there is a significant delay in shipment of your order.
Communication is key – we’ll keep you updated throughout the shipping process with email and SMS notifications.
Most orders at Nagaipet ship for free! Here’s how it works:
Warehouse | Shipping fee | Shipping days |
JP | 1200JPY | 3-7 Business Days |
JP-Hokkaido | 800JPY | 3-7 Business Days |
JP | free | 3-7 Business Days |
CN | 1200JPY | 7-14 Business Days |
CN-Hokkaido | 800JPY | 7-14 Business Days |
CN | free | 7-14 Business Days |
Aside from any shipping costs, your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates.
Currently we can ship to the JP, UK, FR, DE, GB, ES, USA and CA.
Want to ship somewhere else in the world?
At this time we can only offer international shipping through our international sites.
Before an item has shipped, you can easily edit the details of your order online. From My Orders, you can cancel, change the delivery method, or change the shipping address for each item.
Once an item has shipped, a few extra steps are required to make adjustments. Unfortunately, items already in transit cannot be expedited.
If you want to change the shipping address: Contact us for help!
Not to worry! Most items are found within two days. Here are some things to try.
1) Check that your shipping address is correct.
Let's make sure we shipped to the right place. Current shipping addresses are listed under “Deliver To:” on the My Orders page.
2) Check around your home or with neighbors.
Boxes might be at back doors, behind bushes, etc.
3) Give it 2 days.
Sometimes carriers incorrectly scan packages that are still in transit.
4) Check your mailbox or anywhere else you receive mail.
Carriers deliver differently, especially if the package is small enough to fit inside your mailbox.
5) Check for a notice of attempted delivery.
This notice will tell you the steps you should take to receive your package.
Contact the Carrier
Tried everything? We'll fix it!